Advantages: The advantages of process control system are as follows:
1. It facilitates to minimize the cost of quality.
2. It increases productivity through network control and work-in-process inventory.
3. It improves quality yield and reduces product cycle time.
4. It provides a basis for both management and employee to understand the causes that affer the process performance.
5. It improves the process capability by determining the root cause of a problem.
6. It creates a basis for control and understanding of complex interaction among production effectively.
Q.9. What is enterprise collaboration system? Discuss its advantages.
Ans. Enterprise Collaboration System (ECS): It is a group of hardware, software, data and network resources used to support communication and coordination among business members. This system uses IT to help people work collectively. It provides tools to communicate ideas, share resources and control the work efforts as member of the process.
Advantages: The advantages of ECS are as follows:
1. It facilitates the availability of data on demand for decision-making.
2. It improves access to information and the people across the organisation.
3. It involves enterprise wide sharing of knowledge and resources.
4. It shows collaboration across teams which are distributed geographically.
5. It uses distributed resources so as to improve productivity and profits.
6. It consists of processes which are flexible and also meets the demands of the people belonging to new generation.
7. It provides innovation by global project networks.
Q.10. Explain the concept of Decision Support System (DSS).
Or Explain decision support system.(2014-15)
Ans. Decision support system is an application of Herbert Simon Model. The model has three phases, intelligence, design and choice. The decision support system basically helps the information system in the intelligence phase where the objective is to identify the problem and then go to the design phase for solution. The choice of selection criterion varies from problem to problem. Therefore, it is required to go through these phases again and again till a satisfactory solution is found.
The decision support system helps in making a decision and rather than on automation of also in its performance evaluation. This system can be used to decision. validate the decision by performing sensitivity analysis on various parameters of the problem.
The programmable decision, because of its rule based structure, can be computerized, as inputs, processing methodology, analysis and choice of decision-making are pre-determined. Decision support systems can be built around the rule in case of programmable decision situation. While in nonprogrammable decisions, the rules are not fixed or pre-determined and require go through the decision-making cycle as indicated in the Herbert Simon model.
The decision support system refers to a class of systems which support in the process of decision-making and does not always give a decision itself.
Q.11. What are the ideal characteristics and capabilities of DSS?
Ans. The ideal characteristics and capabilities of DSS are as follows.
1. DSS provides for decision-makers mainly in semi-structured and unstructured situation bringing together human judgments and computerized information utilized information. Such problem canted cannot be solved easily] by other computerized information system or by stands solved (or cannot be solved easily] by other com qualitative tools.
2. Support is provided to various managerial levels ranging from top executives to line managers.
3. Support is provided to individuals as well as to groups for less structured problems that often require the involvement of several individuals from different departments and organisation levels or even from different organizations.
4. DSS provides support to several interdependent or sequential decisions where the decision may be made once several times, or repeatedly.
5. DSS supports a variety of decision-making processes and style.
6. DSS is adaptive overtime and the decision-maker should be reactive able to comfort changing condition quickly and be able to adapt the DSS to meet these changes; DSS is flexible and so user can add or combine change or rearrange basic elements.
7. Users must fell at home with DSS. User friendliness, strong graphical capabilities and English like interactive human machine interface can greatly increase the effectiveness of DSS. DSS is attempted to improve the effectiveness of decision-making [accuracy, timeliness, quality] rather than its efficiency (the cost of making decisions].
8. The decision-maker has complete control over all steps of the decision-making process in solving a problem. A DSS specially aims to support and not to replace the decision-maker.
9. End users should be able to construct and modify simple system by themselves and larger system can be built with assistance from information system specialists.
10. A DSS usually utilizes models for analyzing decision-making situations, the modeling capability enables experimenting with different strategies under different configurations.
Applications Of Artificial Intelligence MBA 1st Year Semester Short Question Answers
Q.12. Discuss the various types of decision support system.
Ans. The various types of decision support system are as follows:
1. Status Enquiry System: The number of decisions in the operating management and same at the middle management is such that they are based on one or two aspects of a decision-making situation. It does not call for any elaborate computation analysis choice, etc. for decision-making if the status is known the decision is automatic, i.e. the status and solution is unique relation.
2. Data Analysis System: These decision systems are based on cooperative analysis and use of a formulase or an algorithm but these processes are not structured and therefore vary. The cash flow analysis, the inventory analysis and the personal inventory system are examples of the analysis system. The use of simple data processing tools and business rules are required to develop this system.
3. Information Analysis System: In this system, the data is analyzed and information reports are generated. The reports might be having exemptions as a feature. The decision-makers use these reports for assessment of the situation for decision-making. The sales analysis, the account receivable system, the market research analysis, the MRP system are the examples of this system.
4. Accounting System: These systems are not necessary for decision-making but they are desirable to keep track of the major aspects of the business as a function. The contents of these systems are more data processing leading to formal reporting with exemptions if necessary. These systems account items, such as cash inventory and personnel and so on and relate it to a norm developed by the management for control and decision.
5. Model Base System: These systems are simulation models or optimization models for decision-making. These decisions generally are one time and infrequent and provide general guidelines for operation or managing the product mix decision, the material mix the job scheduling rules and the resource or asset or facilities planning system.
Q.13. What is the concept of Executive Information System (EIS)? Discuss its features.
Ans. Executive Information System (EIS): It is a type of management information system which facilitates and supports the information and decision-making needs of higher professionals Providing access to internal as well as external information.
EIS is resource tool and a system that delivers rapid access to the selected key information need for making decisions. It is a computer based information delivery and the communicative designed to support the needs of higher executives.
Features of EIS: The features of EIS are as follows:
1. It has been designed with management’s critical success factors in mind so as to achieve the organisational goals.
2. Personalized analysis allows executives to use built-in functions to analyses problem situations.
3. There is a facility to access large amounts of data in a quick and efficient manner.
4. The information that is displayed on the terminal for executive users can be in the formed graphics, text or tabular. 5. Trend analysis allows executives to access the current data with the use of key variable.
6. Drill down capability of EIS allows the executives to look for details on any specific information.