BBA 3rd Year Responsibilities and Tasks of Top Management Short Question Answers examination papers (solved) self-assessment Samester wise Study material Notes Book Code-602
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(Short Answer Questions).
Q.1. Discuss about the tasks of top management. (2015)
Ans. The chief executive performs the following tasks:
1. Formulation of Long-term Plans: Top management is responsible for formulation of longterm plans and making strategic decision. He is involved in formulating long-term plans by making decision about these plans and also by taking initiative and providing relevant information to the board in order to arrive at such decision. In formulating long-term plans, he can take help of planning staff and other personnel of organisation.
2. Guidance and Direction: Top management provides guidance and direction to various functionaries in the organisation which include the following:
(a) Explaining and interpreting policies, programs formulated by the board of directors.
(b) Executing plans by giving appropriate order to his subordinates.
(c) Rectifying or modifying programs set-up by departmental managers to achieve organisational
3. Integration: Top management integrates the efforts of various departmental heads reporting him. He performs the following integrating functions:
(a) Integrating various departmental heads by prescribing organisational relationship.
(b) Prescribing and defining authority and responsibility of various departments.
(C) Providing effective leadership in the organisation.
4. Staffing: Top management performs staffing function by appointing senior personnel in the organisation. He is responsible for fixing pay structure transfer, promotion, discharge, and demotion of personnel particularly at higher levels. In doing so, he may take the help of committee but final authority of making decision lies with him.
5. Review and Control: Top management being responsible for overall performance of the organisation, tries to ensure that actual work is going on according to plans.
6. Public Relations: Top management is responsible to integrate his organisation with the external environment. He has to maintain with various agencies in the society. These may be government, trade association, trade unions, financial institutions etc.
Q.2. Write a short note on ‘hierarchy of objectives.
Ans. Hierarchy of Objectives: The hierarchy of objectives is a tool that helps analyse and communicate the project objectives. It organises these objectives into different levels of a hierarchy or tree. Different organisations use different names for the various levels and the types of objectives at each level, but otherwise there is a great deal of similarity in approach.
This approach organises objectives into three broad levels:
- Policy, 2. Strategic, 3. Operational.
In general, these levels correspond to the top, middle, and working levels of management in an organisation. Broad, general objectives, some people call them ‘goals’, that policymakers deal with, for example, ‘improve economic growth’, fall into the top level and are called policy objectives.
Objectives that are narrower in scope, such as ‘increase literacy for teenage the middle level and are called ‘strategic objectives’. Objectives that relate directly to a pre deliverables fall into the operational level and are called ‘project objectives. Objectives that relate to project inputs, ie. what is needed to make a project function, are also considered operational and are called ‘input objectives’. Operational objectives are usually the concern of working management including project managers.
Figure shows an example of a hierarchy of objectives for an electric power plant. As shown, the hierarchy has four types of objectives: policy, strategic, project and input and they are grouped into three levels: policy, strategic, and operational.