MBA 1st Year Employment Communication Long Question Answers Notes

MBA 1st Year Employment Communication Long Question Answers Notes

Q.6. Write short notes on the following:

1. CV vs resume. 2. Group discussion.

3. Short Message Service (SMS). 4. Internet. 

5. Video conferencing or Elaborate video conferencing.

Ans 1. CV Resume:  CV refers to Curriculum Vitae. A Curriculum Vitae (CV) provides an overview of a person’s experience and other qualifications whereas a resume is a document used by individuals to present their hackoround and skillsets. There are several differences between a curriculum vitae and a resume A curriculum vitae is a longer (upto two or more pages) and more detailed synopsis of your background and skills. A CV includes a summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours, affiliations and other details. As with a resume, you may need different versions of a CV for different types of positions.

MBA 1st Year Employment Communication Long Question Answers Notes
MBA 1st Year Employment Communication Long Question Answers Notes

Like a resume a curriculum vitae should include your name, contact information, education, skills and experience. In addition to the basics, a CV includes research and teaching experience, publications. Brants and fellowships, professional associations and licenses, awards and other information relevant to the position you are applying for. Start by making a list of all your background information, the organise it into categories. Make sure you include dates on all the publications you include. The resume is comparable to a CV in many countries although in English, Canada and the United States, i is substantially different.

2. Group Discussion (GD): A GD is a methodology used by an organisation to judge whether the candidate has certain personality traits and/or skills that it desires in its members. In this methodology the group of candidates is given a topic or a situation, given a few minutes to think about the same and then asked to discuss it among themselves for 15-20 minutes. brings to you an elaborate section for GD as you had ever seen anywhere else.

Some of the personality traits, the GD is trying to judge may include:

(a) Ability to work in a team.

(b) Communication skills.

(c) Reasoning ability.

(d) Leadership skills.

(e) Initiative.

(f) Assertiveness.

(g) Flexibility

(h) Creativity.

(i) Ability to think on ones feet.

Why GDs: The reason why institutes put you through a group discussion and an interview, after testing your technical and conceptual skills in an exam, is to get to know you as a person and guess how will you fit in their institute. The group discussion tests how you function as a part of a team. As a manager, you will always be working in teams, as a member or as a leader. Therefore how you interact in a team becomes an important criterion for your selection Managers have to work in a team and get best results out of teamwork. That is the reason why management institutes include GD as a component of the selection procedure.

Company’s Perspective: Companies conduct group discussion after the written test so as to check on your interactive skills and how good you are at communicating with other people. The GD is to check how you behave, participate and contribute in a group, how much importance do you give to the group objective as well as your own, how well do you listen to viewpoints of others and how open minded are you in accepting views contrary to your own. The aspects which make up a GD are verbal communication, non-verbal behaviour, conformation to norms, decision-making ability and cooperation. You should try to be as true as possible to these aspects.

3. Short Message Service (SMS): It is a communication protocol allowing the interchange of short text messages between mobile telephone devices. SMS text messaging is the most widely used data application on the planet, with 2.4 billion active users. In other words, SMS is a service available on most digital mobile phones and other mobile devices, e.g. a Pocket PC, or occasionally even desktop computers, that permits the sending of short messages between mobile phones.

The ‘Short Message Service is a feature available in most modern digital phones, that let users receive and send short text messages (from 150 to 160 characters) to other cell phones, usually limited to phones activated on the same network. In order to send and receive SMS text messages, phone users usually have to pay a monthly fee to their service provider or a small fee for each text message Some companies even offer SMS free of charge. Text messages can also be sent from a cellular service provider’s web page or by visiting some websites that offer to send text message free of charge.

4. Internet: A global network connecting millions of computers more than 100 countries are linked into exchanges of data, news and opinions. Unlike online services, which are centrally controlled, the Internet is decentralised by design. Each internet computer, called a host, is independent. Its operators can choose which Internet services to use and which local services to make available to the global Internet community. Remarkably, this anarchy by design works exceedingly well. There are a variety of ways to access the Internet. Most online services, such as America Online, offer access to some Internet services. It is also possible to gain access through a commercial Internet Service Provider (ISP).

The Internet is a global system of interconnected computer networks that use the standard Internet Protocol Suite (TCP/IP) to serve billions of users worldwide. It is a network of networks that consists of millions of private, public, academic, business and government networks of local to global scope, that are linked by a broad array of electronic, wireless and optical networking technologies. The

Internet can also be defined as a worldwide interconnection of computer facilitate the sharing or exchange of information among users. The

wide interconnection of computers and computer networks stion resources and services such as the interlinked hypertext

formation among users. The Internet carries a vast range of

Vices, such as the interlinked hypertext documents of the World Wide Web (WWW) and the infrastructure to support electronic mail.

Most traditional communications media including telephone, music,

cacions media including telephone, music, film and television are shaped or redefined by the Internet, giving birth to new services such as voice NoIP) and IPTV. Newspaper, book and other print publishing are adopted to website technology or are reshaped into blogging and web feeds. The Internet has enabled or acce teractions through instant messaging, Internet forums and social. Networking.  Online shopping has hoomed both for major retail outlets and small artisans and traders. Business-to-business services on the Internet affect supply chains across entire industries.

5. Videoconferencing: A videoconferencing or videoconference (also known as a video teleconference) is a set of interactive telecommunication technologies which allow two or more locations to interact via two-way video and audio transmissions simultaneously. It has also been called Visual collaboration and is a type of groupware videoconferencing that differs from videophone calls in that it is

designed to serve a the power of communication conference rather than individuals. It is an intermediate form of gatekeepers to both positive videotelephony, first deployed commercially by AT and T during and negative effects. the early 1970s using their picturephone technology.

Videoconferencing uses telecommunications of audio and video to bring people at different sites together for a meeting. This can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites. Besides the audio and visual transmission of meeting activities, videoconferencing can be used to share documents, computer displayed information and whiteboards.

Q.7. What is a teleconference? Why is it useful?

Ans. Teleconference: ‘A teleconference is a telephone or video meeting between participants in two or more locations.’ Teleconferences are similar to telephone calls, but they can expand discussion to more than two people. Using teleconferencing in a planning process, members of a group can all participate in a conference with agency staff people. Teleconferencing uses communications network technology to connect participants voices. In many cases, speaker telephones are used for conference calls among the participants. A two-way radio system can also be used. In some remote areas, satellite enhancement of connections is desirable.

Uses of Teleconferencing

These are as follows:

1. Teleconferencing Reaches Large or Sparsely populated Areas: It offers opportunities for people in outlying regions to participate. People participate either from home or from a local teleconferencing center.

2. Teleconferencing Provides Broacing Provides Broader Access to Public Meetings: As well as widening the ament, it gives additional opportunities for participants to relate to agency staff read and to each other while discussing issues and concerns from physically separate locations. It enables people in many different locations to receive information first-hand and simultaneously

3. A Wider Group of Participants Means a Broader Range of Ideas and Points of View: Audio interaction makes dialogue more lively, personal and interesting. Teleconferencing provides an immediate response to concerns or issues. It enables people with disabilities, parents with childcare conflicts, the elderly and others to participate without having to travel.

4. Teleconferencing Saves an Agency Time and Travel Costs: Without leaving their home office, staff members can have effective meetings that reach several people who might not otherwise be able to come together. Teleconferencing reduces the need for holding several meetings in different geographic

areas, thereby decreasing public involvement costs, particular sing public involvement costs, particularly staff time and travel.Teleconferen often enables senior officials to interact with local residents when such an opportunity would not exis otherwise, due to distance and schedule concerns.

5. Teleconferencing Saves People Money: It saves travel time, and lost work time. New York City’s Minerva Apartment Towers set up New York City’s Minerva Apartment Towers set up a closed circuit teleconference transmission between two apartment buildings for residents to us Residents wishing to speak went to a room in their own building to make comments over link up between the apartment buildings.

6. Teleconferencing Saves Time: It saves time by reaching m rencing Saves Time: It saves time by reaching more people with fewer meetings. A teleconference may reach more people in one session than in several that is held n the field over several weeks. Usually, it is difficult to schedule more than two or three public meetings in the field within one week, due to staff commitments and other considerations. However, teleconference connections to several remote locations save several days or weeks of agency time and facilitate a fast-track schedule.

Q.8. What is an e-mail? How has e-mail revolutionised communication?(2012-13) 

Ans. E-mail: Electronic mail, commonly called E-mail is a method of exchanging digital messages from an author to one or more recipients. Modern E-mail operates across the Internet or other computer networks. Some early e-mail systems required that the author and the recipient both must be online at the same time, in common with instant messaging. Today’s e-mail systems are based on a store and forward model. E-mail servers accept, forward, deliver and store message. Neither the users nor their computers are required to be online simultaneously, they need to connect only briefly, typically to an e-mail server, for as long as it takes to send or receive message.

An e-mail message consists of three components, the message envelope, the message header and the message body. The message header contains control information, including, minimally, an originator’s e-mail address and one or more recipient addresses. Usually descriptive information is also added, such as a subject header field and a message submission date/time stamp. 

MBA 1st Year Employment Communication Long Question Answers Notes

E-mail Revolutionising Communication

Electronic mail or e-mail, is one of the primary uses of computers and the Internet. E-mail constitutes much of the total Internet traffic each day. Some might say that much of the early success of the Internet can be attributed to the popularity of e-mail. It is grown to be an integral part of our world and can be both a blessing and a curse.

E-mail is exactly what its name implies-electronic mail. Message are delivered over the Internet or any computer network for that matter. In its most simple form, this form, this communication takes place between one computer to another but the evolution of e-mail has broughtoh added capabilities to e-mail large audiences using one simple click

History of e-mail has its beginnings before the creation of the Interne worked on simple e-mail concepts as early as 1961. The concept centrede the Internet, as we know it today. centred on the idea of letting multiple users access and save files to a single remote computer. Early versions to access single computer. Later e-mail enabled organisations to communicate across the simple Carly versions only allowed a few individual company network. Eventually Internet opened up where anyone with a yone with a standard e-mail client coul communicate with anyone with an Internet connection. 

E-mail has greatly impacted the way we communicate with

acted the way we communicate with one another. Business can more qui communicate with clients and decisions are made at a more efficient

ats and decisions are made at a more efficient pace. Social networks can mall stronger bonds regardless of geographic distances. 

The benefits-mail also come with a cost. The ease of e-mail has led to the decline of traditio methods of communication. Phone calls and handwritten notes have declined as more and people utilise e-mail. Some research has shown that this electaron

mode of communication ca detrimental for overall social skills, as face-to-face interaction has slowly decreased

E-mail will grow to be an increasingly larger part of private and business life. One should keep the costs and benefits of e-mail as they make it part of their life.

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