MBA Ist Year Semester Business Communication Introduction Sample Model Practice Question Answer Papers : MBA (Masters of Business Administration) is a masters program for Business Administration students. in which Business Communication is one of the most important topic from which several types of questions are being asked like Very Short, Short and Long Questions. A2ZNotes.com has created a post which contains chapter wise / Topic Wise Question Answer for MBA 1st Year Business Communication or in other words solved question answer for Business Communication. This post is divided into several chapters / Topics like Introduction to Business Communications, Oral Communication, Written Communication, Business Letters and Reports, Employment Communication and Group Communication. As far as CCS University is concern this paper has given a code – RBM -107. This post covers all types of Important and frequently asked Question with Answers based of Latest Syllabus of RBM-107 (CCS University) Paper Code.
Unit-I : Introduction: Role of communication, Defining and classifying communication, Purpose of communication, Process of communication, Characteristics of successful communication Importance of communication in management, Communication structure in organization Communication in crisis, Barriers to communication. 9
Unit-ll : Oral Communication : What is oral communication, Principles of successful oral communication, What is conversation control, reflection and empathy:Two sides of effective oral communication, Effective listening, Non-verbal communication.
Written Communication : Purpose of writing, Clarity in writing, Principles of effective writing, Approaching the writing process systematically: The 3×3 writing process for business communication: Prewriting, Writing, Revising, Specific writing features, Coherence, Electronic writing process.
Unit-Ill : Business Letters and Reports: Introduction to business letters, Writing routine and persuasive letters, Positive and negative messages, Writing memos, What is report purpose, Kinds and objectives of report writing.
Presentation Skills: What is a presentation, Elements of presentation, Designing a presentation, Advanced visual support for business presentation, Types of visual aid.
Unit-IV : Employment Communication : Introduction, Writing CVs, Group discussions, Interview skills, Impact of technological advancement on business communication, Communication networks Intranet, Internet, E-mails, SMS, Teleconferencingt, Video conferencing.
Unit-V : Group Communication : Meetings, Planning meetings, Objectives, Participants, Timing, venue of meetings, Leading meetings. Media management, The press release, Press conference, media interviews, Seminars Workshop, Conferences. Business etiquettes.