MBA 1st Year Introduction Very Short Questions Answers Study Material Notes Study Material Notes Solved case studies for practice Notes unit wise division of the content chapter wise notes.
Section A
VERY SHORT ANSWER QUESTIONS
MBA 1st Year Introduction Very Short Questions Answers Study Material Notes | Index
MBA 1st Year Introduction Very Short Questions Answers Study Material Notes Page.1
MBA 1st Year Introduction Very Short Questions Answers Study Material Notes Page.2
Q.1. What do you mean by communication?
Ans. The word ‘Communication’ is derived from the Latin word Communication involves imparting a common idea and covers all types medication’ is derived from the Latin word ‘Communis’ which means common. There from. The term “Communication in a broader sense means both the as res something and the manner of communication such as letter, notice or circular
Q.2. Give the merits of downward communication.
Ans. The merits of downward communication are as follows:
1. Missions and Goals: It informs the employees about the organization’s missions and goals, and how they should contribute their best to accomplish these goals.
2. Plans and Policies: It provides employees with information regarding organizational plans and policies.
3. Duty and Authority: It facilitates the employees knowing what is expected of them and the extent of their authority.
4. Job Satisfaction: It increases employees job satisfaction by communicating them about their better performance.
Q.3. What do you mean by grapevine?
Ans. The network or pathway of informal communication is known as grapevine. The use of the term grapevine is said to have originated during the US Civil War when strung loosely between trees and soldiers said the wires resembled grapevine messages that were difficult to decipher were said to have come through the grapevine.
Q.4. What are the different types of grapevine?
Or Write down the four types of grapevine chain.
Ans. The different types of grapevine chain are as follows:
2. Gossip chain, 1. Single strand,
4. Cluster chain. 3. Probability chain,
Q.5. Give the different stages of Berlo’s model of communication.
Ans. The different stages of Berlo’s model of communication are as follows:
2. Encoding, 1. Source,
4. Decoding 3. Channel,
6. Feedback. 5. Receiver,
Q.6. What do you mean by formal communication?
Ans. Formal communication means communication in accordance with the organizational structure, It follows a formal chain of command. Formal communication refers to the official communication which takes place following the chain of command in the organization. Such communication generally tel. to the officially accepted and recognized activities of the organization. The organization struct reflecting superior-subordinate relationship determines the flow of formal communication
Q.7. What are the advantages of informal communication?
Ans. Following are the advantages of informal communication:
1. Social Relations: Informal communication consists of the network of person-to-person relations It, therefore, gives the opportunity to people to form social groups and communicate with each other.
2. Need Satisfaction: It needs to satisfy an important urge of people to know what is happening in other parts of the organisation and to know the latest information.
3. Speed: Informal communication is very fast. It can be used by managers to get quick feedback from the subordinates.
4. Avenue of Expression: During periods of uncertainty, people can express their fears more freely through the grapevine.
5. Feedback: Informal communication is very fast. It can be used by managers to get feedback from the subordinates.
Q.8. What do you understand by Communication to inform’?
Ans. Communication to inform’ (expository communication) is directed by the desire to expose develop and explain the subject. It focuses on the subject of communication.
Q.9. Give the merits of horizontal communication.
Ans. The merits of horizontal communication are as follows:
1. It speeds up the flow of work in the organization.
2. It facilitates problem-solving amongst members at the same level and brings about coordination.
3. It helps in reviewing activities assigned to people working at identical positions.
4. It develops mutual trust and confidence amongst similar position holders of different
5. It relieves top managers of the burden of solving the problem of lower levels if they can manage to solve them on their own.